The Helpline is a service for anyone who needs someone to talk to. You can remain anonymous, i.e. you don’t have to give your name. You can contact The Helpline if you have urgent questions or need to talk to somebody about violence in a close relationship, abuse or child neglect. You can also get assistance in locating other support services near your home.
The Helpline is a 24/7 service for anyone who needs someone to talk to.
Who runs The Helpline?
The staff who answer the phone calls are permanently employed counsellors who continually receive professional training and guidance. The staff have a duty of confidentiality, which means that they can only disclose your personal information to third parties with your consent, or if there is an immediate risk of someone being harmed. The staff speak Norwegian. Help is also available in English.
You can call The Helpline from abroad
116 123 is a joint European Helpline number. This means that by calling this number within the EU/EEA, you will be connected to the help service in the country you are currently in. If you are abroad, but want to ring the Helpline in Norway, you must call 00 47 91 116 123. Ordinary mobile rates for your subscription will then apply.
The Helpline is operated by the organization Mental Helse and is funded by the Norwegian Directorate of Health.
Sidetmedord.no
If you would prefer to write to a counsellor rather than calling, you can use The Helpline’s online service sidetmedord.no. The service is free, and you will receive a response within 48 hours.
Parent Support
Parent Support is Mental Health’s free and anonymous phone and chat service for caregivers with children under 18 years old, who need help, guidance, or simply want to talk things through with someone. Call 116 123 and press 2.
Contact
Telephone 116 123
The web service Sidetmedord.no