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What is Protective Services for the Elderly – National Helpline?

If you have been subjected to violence, rape or other forms of sexual assault, or if you are at risk of being subjected to assault, you can call Protective Services for the Elderly. You can receive advice and guidance over the phone.

Everyone over 62 years of age who has been subjected to assault can call Protective Services for the Elderly to receive advice, guidance and help. Relatives, municipal employees or other parties who are concerned or know that an elderly person is being subjected to assault, may get in touch. The service is free.

Protective Services for the Elderly comprises professionals who have time to listen and who have knowledge and understanding of what assault and abuse against elderly persons involves.

You can remain anonymous, i.e. you don’t have to give your name when you contact a centre. The staff have a duty of confidentiality and are therefore not allowed to share any information about you with others without your consent, or if there is a risk to life and health.

Protective Services for the Elderly can offer an interpreter, when necessary.

The service is funded by the Norwegian Directorate of Health.

The Protective Services for the Elderly’s website contains information materials and an e-training programme.


National helpline 800 30 196

Protective Services for the Elderly’s website

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